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Traffic School Help Desk
In many states, courts allow eligible defendants to take an approved defensive driving or traffic school course to dismiss or hide a ticket and keep their insurance rates low. Although the names are different, traffic school and defensive driving are essentially the same thing and may be referred to differently in certain states.
*In the State of California, tickets are not dismissed but can be "masked" if you complete an online traffic school course.
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A single moving violation can increase your auto insurance premiums by as much as 20%. Therefore, if you are eligible to take online traffic school to dismiss or, in California, mask a ticket it will save you a lot of money on your insurance!
*In California, tickets are "masked" if you complete an online traffic school course. This hides the ticket on your record and prevents the point from being applied.
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| While some states allow defendants to attend online traffic school, others do not. Once you select the state where you received a ticket, Go To Traffic School will tell you what your options are for traffic school.
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The length of an online traffic school course varies by state, but it's generally between 4 and 8 hours* long. Fortunately, you don't have to complete the entire course in one sitting and you can start-and-stop the program as often as you need.
*In California, the online traffic school course is the equivalent of an 8-hour classroom course. It is a self-timed program.
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| If you are taking traffic school for a moving violation, the court that issued your citation must be notified that you have completed the online traffic school course by or before the due date printed on your citation.
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In general, the quiz questions are designed to prepare you for the final exam at the end of the traffic school course and will not count against your overall course score.
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In most states, you have an unlimited number of attempts* to pass the traffic school final exam. Once you select the state where you received a ticket, Go To Traffic School will tell you exactly how the final exam works.
*In California, you will only have 2 chances to pass the final exam before failing the course.
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| You can pay for your online traffic school by credit card, online check or paper check. Go To Traffic School is also one of the only traffic schools in the country that allows you to take the entire course, up until the final exam, without paying (this excludes the State of Arizona where you must pay before starting the course).
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Go To Traffic School offers several convenient expedited shipping options*, including Federal Express, Email delivery and Certified US Mail. Once you select the state where you received a ticket, you will be able to choose your shipping method.
*In California, your completion information will be transmitted electronically to your court upon your successful completion of the course. Additionally, you will receive an email receipt with your completion information for your records. There is no charge for this service.
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| In some states like California, we will notify your court directly via email once you complete the course. In other states where you are required to furnish a signed hard copy of your certificate of completion to the court, you can get next day delivery from Federal Express if you are in a hurry. Once you select the state where you received a ticket, you will be able to choose the shipping method for your certificate of completion.
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You may order a copy of your certificate of completion at any time by ordering it during registration, or by calling our customer service center at 888-329-7069.
*In California, you will automatically receive an emailed completion receipt at no charge once you complete the course.
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| You have 90 days from the date of enrollment to complete your traffic school course online. If you do not complete your course within this time, your account will be de-activated and no refunds shall be issued. In order to re-activate your account, you will either have to pay a re-activation fee or re-enroll in the traffic school course.
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| You are entitled to a full course refund at any point prior to the processing and shipment of your certificate of completion. This refund policy does not include third party services such as Experian, which is required for identity verification in certain states.
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